FAQ – Frequently Asked Questions

SastrePro is the first SaaS CRM designed exclusively for professional tailors. It is a "digital workshop" that allows you to manage your entire client portfolio, including their technical files and body measurements, with millimetre-level precision. As it is cloud-based software, it modernises your atelier by eliminating the need for paper and allowing you to access your files from anywhere.

It is designed for tailors, dressmakers and haute couture workshops who strive for excellence and organisation. Whether you’re an independent tailor or run a workshop with a heavy workload, SastrePro adapts to help you present a professional image to your customers and give you complete control over every order.

Your security is our priority. All data is stored in the cloud with bank-grade security protocols and daily backups. Unlike paper, which can be lost or damaged, in SastrePro your historical measurements archive is secure, private and only you have access to it. Your most valuable asset — your customers’ data — will always be safe.

Categorically no. We have designed SastrePro with a minimalist and intuitive interface that follows the actual workflow of a traditional fitting. If you know how to use a smartphone, you know how to use SastrePro. You’ll be able to register your first customer and record their measurements in less than 2 minutes.

Maximum of 2 devices at the same time for safety reasons.

If you’re using incognito mode or shared devices, remember to click "Log out" to grant access.

Immediate access with the same email address and password Once you have completed your payment, you will receive a welcome email setting out the steps to follow.

Yes, you can do it from "My Account". The system will automatically prorate the remaining cost of your current plan and apply it to the new one.

If you see this message, simply log out on another active device. If you do not have access to the other device, the system will automatically release the slot after 12 hours downtime.