{"id":763,"date":"2026-04-05T06:06:57","date_gmt":"2026-04-05T06:06:57","guid":{"rendered":"https:\/\/sastrepro.online\/?page_id=763"},"modified":"2026-04-07T18:37:26","modified_gmt":"2026-04-07T18:37:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/sastrepro.online\/pt\/faq\/","title":{"rendered":"FAQ \u2013 Perguntas frequentes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"763\" class=\"elementor elementor-763\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66ceee22 e-flex e-con-boxed e-con e-parent\" data-id=\"66ceee22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b240e6d elementor-widget elementor-widget-html\" data-id=\"b240e6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n\/* CONTENEDOR FAQ SASTREPRO *\/\r\n.sp-faq-container {\r\n    max-width: 800px;\r\n    margin: 40px auto;\r\n    font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;\r\n}\r\n\r\n.sp-faq-title {\r\n    color: #D4AF37;\r\n    text-align: center;\r\n    font-family: 'Georgia', serif;\r\n    font-size: 32px;\r\n    margin-bottom: 40px;\r\n    text-transform: uppercase;\r\n    letter-spacing: 2px;\r\n}\r\n\r\n\/* ESTILO DEL ACORDE\u00d3N *\/\r\n.sp-faq-item {\r\n    background: rgba(255, 255, 255, 0.03);\r\n    border: 1px solid rgba(212, 175, 55, 0.2);\r\n    margin-bottom: 15px;\r\n    border-radius: 8px;\r\n    overflow: hidden;\r\n    transition: all 0.3s ease;\r\n}\r\n\r\n.sp-faq-item:hover {\r\n    border-color: #D4AF37;\r\n    box-shadow: 0 0 15px rgba(212, 175, 55, 0.1);\r\n}\r\n\r\n\/* BOT\u00d3N *\/\r\n.sp-faq-question {\r\n    width: 100%;\r\n    padding: 20px;\r\n    background: none;\r\n    border: none;\r\n    color: #ffffff;\r\n    text-align: left;\r\n    font-size: 18px;\r\n    font-weight: 500;\r\n    cursor: pointer;\r\n    display: flex;\r\n    justify-content: space-between;\r\n    align-items: center;\r\n}\r\n\r\n.sp-faq-question::after {\r\n    content: '+';\r\n    color: #D4AF37;\r\n    font-size: 24px;\r\n    transition: transform 0.3s ease;\r\n}\r\n\r\n.sp-faq-item.active .sp-faq-question::after {\r\n    transform: rotate(45deg);\r\n}\r\n\r\n\/* RESPUESTA *\/\r\n.sp-faq-answer {\r\n    max-height: 0;\r\n    overflow: hidden;\r\n    transition: max-height 0.3s ease-out;\r\n    background: rgba(0, 0, 0, 0.2);\r\n}\r\n\r\n.sp-faq-answer-inner {\r\n    padding: 20px;\r\n    color: #cccccc;\r\n    line-height: 1.6;\r\n    border-top: 1px solid rgba(212, 175, 55, 0.1);\r\n}\r\n\r\n.sp-faq-answer b { color: #D4AF37; }\r\n<\/style>\r\n\r\n<div class=\"sp-faq-container\">\r\n    <h2 class=\"sp-faq-title\">Perguntas Frequentes<\/h2>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">O que \u00e9 o SastrePro?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                O SastrePro \u00e9 o primeiro <b>CRM SaaS concebido exclusivamente para a alfaiataria profissional<\/b>. Trata-se de um \"est\u00fadio digital\" que lhe permite gerir toda a sua carteira de clientes, as respetivas fichas t\u00e9cnicas e medidas anat\u00f3micas com precis\u00e3o milim\u00e9trica. Por ser um software na nuvem, moderniza o seu atelier, eliminando o papel e permitindo-lhe aceder ao seu arquivo a partir de qualquer lugar.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">A quem se destina o SastrePro?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Foi criado para <b>alfaiates, costureiras e ateliers de alta-costura<\/b> que procuram excel\u00eancia e organiza\u00e7\u00e3o. Quer sejas um alfaiate independente ou geres um atelier com um grande volume de trabalho, o SastrePro adapta-se para te proporcionar uma imagem profissional perante os teus clientes e um controlo absoluto sobre cada encomenda.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Onde s\u00e3o guardados os meus dados?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                A tua seguran\u00e7a \u00e9 a nossa prioridade. Todos os dados s\u00e3o armazenados na <b>nuvem com protocolos de seguran\u00e7a de n\u00edvel banc\u00e1rio<\/b> e c\u00f3pias de seguran\u00e7a di\u00e1rias. Ao contr\u00e1rio do papel, que pode perder-se ou danificar-se, no SastrePro o teu arquivo hist\u00f3rico de medidas est\u00e1 protegido, \u00e9 privado e s\u00f3 tu tens acesso ao mesmo. O teu patrim\u00f3nio mais valioso \u2014 os dados dos teus clientes \u2014 estar\u00e1 sempre a salvo.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Vai ser muito dif\u00edcil aprender a us\u00e1-lo?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Categoricamente <b>n\u00e3o<\/b>. Concebemos o SastrePro com uma interface minimalista e intuitiva que segue o fluxo de trabalho real de uma medi\u00e7\u00e3o tradicional. Se sabes usar um smartphone, sabes usar o SastrePro. Poder\u00e1s registar o teu primeiro cliente e as suas medidas em menos de <b>2 minutos<\/b>.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Em quantos dispositivos posso utilizar o SastrePro?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                M\u00e1ximo de <b>2 dispositivos em simult\u00e2neo<\/b> por motivos de seguran\u00e7a.<br><br>\r\n                Se utilizar o modo de navega\u00e7\u00e3o an\u00f3nima ou dispositivos partilhados, lembre-se de clicar em <b>\"Sair da sess\u00e3o\"<\/b> para desbloquear o acesso.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Como posso aceder \u00e0 aplica\u00e7\u00e3o ap\u00f3s a minha compra?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Acesso imediato com o <b>o mesmo e-mail e palavra-passe<\/b> ap\u00f3s concluir o pagamento. Receber\u00e1s um e-mail de boas-vindas com os passos a seguir.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Posso mudar de plano a qualquer momento?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Sim, podes faz\u00ea-lo a partir de <b>\"A minha conta\"<\/b>. O sistema ir\u00e1 distribuir automaticamente o valor restante do teu plano atual para o aplicar ao novo.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Limite de dispositivos atingido<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Se vir este aviso, basta terminar a sess\u00e3o noutro dispositivo ativo. Se n\u00e3o tiver acesso ao outro dispositivo, o sistema libertar\u00e1 automaticamente a sess\u00e3o ap\u00f3s <b>12 horas<\/b> de inatividade.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<script>\r\n(function() {\r\n    function initFaq(container) {\r\n        if (container.dataset.spFaqInitialized === 'true') return;\r\n        container.dataset.spFaqInitialized = 'true';\r\n\r\n        const items = container.querySelectorAll('.sp-faq-item');\r\n        \r\n        items.forEach(item => {\r\n            const button = item.querySelector('.sp-faq-question');\r\n            const answer = item.querySelector('.sp-faq-answer');\r\n\r\n            button.addEventListener('click', () => {\r\n                const isOpen = item.classList.contains('active');\r\n\r\n                items.forEach(i => {\r\n                    if (i !== item) {\r\n                        i.classList.remove('active');\r\n                        const ans = i.querySelector('.sp-faq-answer');\r\n                        if (ans) ans.style.maxHeight = null;\r\n                    }\r\n                });\r\n\r\n                if (!isOpen) {\r\n                    item.classList.add('active');\r\n                    answer.style.maxHeight = answer.scrollHeight + \"px\";\r\n                } else {\r\n                    item.classList.remove('active');\r\n                    answer.style.maxHeight = null;\r\n                }\r\n            });\r\n        });\r\n    }\r\n\r\n    function initAllFaqs() {\r\n        const containers = document.querySelectorAll('.sp-faq-container');\r\n        containers.forEach(initFaq);\r\n    }\r\n\r\n    if (document.readyState === 'loading') {\r\n        document.addEventListener('DOMContentLoaded', initAllFaqs);\r\n    } else {\r\n        initAllFaqs();\r\n    }\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes \u00bfQu\u00e9 es SastrePro? SastrePro es el primer SaaS CRM dise\u00f1ado exclusivamente para la sastrer\u00eda profesional. Es un \u00abtaller [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-763","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/pages\/763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/comments?post=763"}],"version-history":[{"count":36,"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/pages\/763\/revisions"}],"predecessor-version":[{"id":944,"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/pages\/763\/revisions\/944"}],"wp:attachment":[{"href":"https:\/\/sastrepro.online\/pt\/wp-json\/wp\/v2\/media?parent=763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}