{"id":763,"date":"2026-04-05T06:06:57","date_gmt":"2026-04-05T06:06:57","guid":{"rendered":"https:\/\/sastrepro.online\/?page_id=763"},"modified":"2026-04-07T18:37:26","modified_gmt":"2026-04-07T18:37:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/sastrepro.online\/fr\/faq\/","title":{"rendered":"FAQ \u2013 Foire aux questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"763\" class=\"elementor elementor-763\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66ceee22 e-flex e-con-boxed e-con e-parent\" data-id=\"66ceee22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b240e6d elementor-widget elementor-widget-html\" data-id=\"b240e6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n\/* CONTENEDOR FAQ SASTREPRO *\/\r\n.sp-faq-container {\r\n    max-width: 800px;\r\n    margin: 40px auto;\r\n    font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;\r\n}\r\n\r\n.sp-faq-title {\r\n    color: #D4AF37;\r\n    text-align: center;\r\n    font-family: 'Georgia', serif;\r\n    font-size: 32px;\r\n    margin-bottom: 40px;\r\n    text-transform: uppercase;\r\n    letter-spacing: 2px;\r\n}\r\n\r\n\/* ESTILO DEL ACORDE\u00d3N *\/\r\n.sp-faq-item {\r\n    background: rgba(255, 255, 255, 0.03);\r\n    border: 1px solid rgba(212, 175, 55, 0.2);\r\n    margin-bottom: 15px;\r\n    border-radius: 8px;\r\n    overflow: hidden;\r\n    transition: all 0.3s ease;\r\n}\r\n\r\n.sp-faq-item:hover {\r\n    border-color: #D4AF37;\r\n    box-shadow: 0 0 15px rgba(212, 175, 55, 0.1);\r\n}\r\n\r\n\/* BOT\u00d3N *\/\r\n.sp-faq-question {\r\n    width: 100%;\r\n    padding: 20px;\r\n    background: none;\r\n    border: none;\r\n    color: #ffffff;\r\n    text-align: left;\r\n    font-size: 18px;\r\n    font-weight: 500;\r\n    cursor: pointer;\r\n    display: flex;\r\n    justify-content: space-between;\r\n    align-items: center;\r\n}\r\n\r\n.sp-faq-question::after {\r\n    content: '+';\r\n    color: #D4AF37;\r\n    font-size: 24px;\r\n    transition: transform 0.3s ease;\r\n}\r\n\r\n.sp-faq-item.active .sp-faq-question::after {\r\n    transform: rotate(45deg);\r\n}\r\n\r\n\/* RESPUESTA *\/\r\n.sp-faq-answer {\r\n    max-height: 0;\r\n    overflow: hidden;\r\n    transition: max-height 0.3s ease-out;\r\n    background: rgba(0, 0, 0, 0.2);\r\n}\r\n\r\n.sp-faq-answer-inner {\r\n    padding: 20px;\r\n    color: #cccccc;\r\n    line-height: 1.6;\r\n    border-top: 1px solid rgba(212, 175, 55, 0.1);\r\n}\r\n\r\n.sp-faq-answer b { color: #D4AF37; }\r\n<\/style>\r\n\r\n<div class=\"sp-faq-container\">\r\n    <h2 class=\"sp-faq-title\">Foire aux questions<\/h2>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Qu'est-ce que SastrePro ?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                SastrePro est le premier <b>Un CRM SaaS con\u00e7u exclusivement pour les tailleurs professionnels<\/b>. Il s'agit d'un \" atelier num\u00e9rique \" qui vous permet de g\u00e9rer l'ensemble de votre portefeuille de clients, leurs fiches techniques et leurs mensurations avec une pr\u00e9cision au millim\u00e8tre pr\u00e8s. Ce logiciel en cloud modernise votre atelier en supprimant le papier et en vous permettant d'acc\u00e9der \u00e0 vos dossiers o\u00f9 que vous soyez.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">\u00c0 qui s'adresse SastrePro ?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Il est con\u00e7u pour <b>tailleurs, couturi\u00e8res et ateliers de haute couture<\/b> qui recherchent l'excellence et une bonne organisation. Que vous soyez un tailleur ind\u00e9pendant ou que vous g\u00e9riez un atelier \u00e0 forte activit\u00e9, SastrePro s'adapte pour vous offrir une image professionnelle aupr\u00e8s de vos clients et un contr\u00f4le total sur chaque commande.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">O\u00f9 sont stock\u00e9es mes donn\u00e9es ?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Votre s\u00e9curit\u00e9 est notre priorit\u00e9. Toutes les donn\u00e9es sont stock\u00e9es dans la <b>cloud dot\u00e9 de protocoles de s\u00e9curit\u00e9 de niveau bancaire<\/b> et des sauvegardes quotidiennes. Contrairement au papier, qui peut \u00eatre \u00e9gar\u00e9 ou endommag\u00e9, chez SastrePro, votre historique de mesures est prot\u00e9g\u00e9, confidentiel et vous seul y avez acc\u00e8s. Votre bien le plus pr\u00e9cieux \u2014 les donn\u00e9es de vos clients \u2014 sera toujours en s\u00e9curit\u00e9.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Est-ce que \u00e7a va \u00eatre tr\u00e8s difficile d'apprendre \u00e0 m'en servir ?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Cat\u00e9goriquement <b>non<\/b>. Nous avons con\u00e7u SastrePro avec une interface minimaliste et intuitive qui suit le d\u00e9roulement r\u00e9el d'une prise de mesures traditionnelle. Si vous savez utiliser un smartphone, vous savez utiliser SastrePro. Vous pourrez enregistrer votre premier client et saisir ses mesures en moins de <b>2 minutes<\/b>.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Sur combien d'appareils puis-je utiliser SastrePro ?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Maximum de <b>2 appareils simultan\u00e9s<\/b> pour des raisons de s\u00e9curit\u00e9.<br><br>\r\n                Si vous utilisez le mode de navigation priv\u00e9e ou des appareils partag\u00e9s, n'oubliez pas de cliquer sur <b>\" Se d\u00e9connecter \"<\/b> pour d\u00e9bloquer l'acc\u00e8s.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Comment puis-je acc\u00e9der \u00e0 l'application apr\u00e8s mon achat ?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Acc\u00e8s imm\u00e9diat avec le <b>m\u00eame adresse e-mail et mot de passe<\/b> une fois le paiement effectu\u00e9. Vous recevrez un e-mail de bienvenue vous indiquant la marche \u00e0 suivre.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Puis-je changer de forfait \u00e0 tout moment ?<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Oui, tu peux le faire depuis <b>\" Mon compte \"<\/b>. Le syst\u00e8me calculera automatiquement la part restante du prix de votre forfait actuel pour l'appliquer au nouveau.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"sp-faq-item\">\r\n        <button class=\"sp-faq-question\">Limite du nombre d'appareils atteinte<\/button>\r\n        <div class=\"sp-faq-answer\">\r\n            <div class=\"sp-faq-answer-inner\">\r\n                Si vous voyez ce message, il vous suffit de vous d\u00e9connecter depuis un autre appareil actif. Si vous n'avez pas acc\u00e8s \u00e0 cet autre appareil, le syst\u00e8me lib\u00e9rera automatiquement la session apr\u00e8s <b>12 heures<\/b> d'inactivit\u00e9.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<script>\r\n(function() {\r\n    function initFaq(container) {\r\n        if (container.dataset.spFaqInitialized === 'true') return;\r\n        container.dataset.spFaqInitialized = 'true';\r\n\r\n        const items = container.querySelectorAll('.sp-faq-item');\r\n        \r\n        items.forEach(item => {\r\n            const button = item.querySelector('.sp-faq-question');\r\n            const answer = item.querySelector('.sp-faq-answer');\r\n\r\n            button.addEventListener('click', () => {\r\n                const isOpen = item.classList.contains('active');\r\n\r\n                items.forEach(i => {\r\n                    if (i !== item) {\r\n                        i.classList.remove('active');\r\n                        const ans = i.querySelector('.sp-faq-answer');\r\n                        if (ans) ans.style.maxHeight = null;\r\n                    }\r\n                });\r\n\r\n                if (!isOpen) {\r\n                    item.classList.add('active');\r\n                    answer.style.maxHeight = answer.scrollHeight + \"px\";\r\n                } else {\r\n                    item.classList.remove('active');\r\n                    answer.style.maxHeight = null;\r\n                }\r\n            });\r\n        });\r\n    }\r\n\r\n    function initAllFaqs() {\r\n        const containers = document.querySelectorAll('.sp-faq-container');\r\n        containers.forEach(initFaq);\r\n    }\r\n\r\n    if (document.readyState === 'loading') {\r\n        document.addEventListener('DOMContentLoaded', initAllFaqs);\r\n    } else {\r\n        initAllFaqs();\r\n    }\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes \u00bfQu\u00e9 es SastrePro? SastrePro es el primer SaaS CRM dise\u00f1ado exclusivamente para la sastrer\u00eda profesional. Es un \u00abtaller [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-763","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/pages\/763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/comments?post=763"}],"version-history":[{"count":36,"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/pages\/763\/revisions"}],"predecessor-version":[{"id":944,"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/pages\/763\/revisions\/944"}],"wp:attachment":[{"href":"https:\/\/sastrepro.online\/fr\/wp-json\/wp\/v2\/media?parent=763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}